Gone are the days Nigerians had to physically go to the market to buy phones and other electronics. Several reports have shown Nigeria to be the prime destination for ecommerce in Africa and multinationals are taking advantage of this development. Recently one of Nigeria’s online store (Konga.com) was acquired, the transaction reportedly involved millions of USD. Online business also account for the most retail transactions in Nigeria presently. KPMG projects that the annual growth rate of ecommerce in Sub-Saharan countries will be 40% through 2025, while Nigeria’s middle class is projected to increase three-fold through 2030, according to PWC. This growth, combined with Nigeria’s high proportion of potential online shoppers, at 89% of all internet users, according to a study commissioned by PayPal, contribute to why Nigeria is widely accepted as the biggest ecommerce hub in Africa.
Another major development is the uptake of internet and smartphone usage, for example 71% of online shoppers in Nigeria are on major ecommerce platforms over mobile devices, also 51% of online shoppers with smartphones complete a purchase at least once a month.
Presently some of the major ecommerce sites in Nigeria include: Slot Nigeria, Jumia.com.ng, Konga.com, kara.com.ng, Yudala.com, etc.
This part of the articles examines Slot Nigeria (also called Slot Phones). The review looks at the following: (1) Source of products sold (2) Variety of product available. (3) Online payment availability, 4. Physical shops to buy directly 5. Customer Care
Source of products sold on slot.ng
Slot Systems Limited, owners of slot.ng is a household name for affordable and durable mobile phones. though, slot is an ecommerce site, it only sells the product supplied by manufacturers directly, they do not rely on third party for supply, hence, their products are always original with minor to no complaints from buyers. Here is a popular saying: “One world you can take anywhere is this: If you buy a phone from SLOT, you are sure of the source.” The fact that SLOT gets their products directly from source means they don’t sell substandard products.
Variety of products available
Though they are known to sell phones, SLOT also sell other products, they are all listed below:
Phones: Apple, Samsung, Tecno, Infinix, Huawei, HTC, Nokia, Gionee, Motorola, Itel, Solo, Brother, Pano Mobile, Partner Mobile etc.
Accessories: Slot power bank, sold for N6,000; Slot wall charger, Slot Car Charger
Electronics: TV/Sound systems, AC/Refrigerator/Fans, Kitchen appliances, Washing machines,
Laptops: HP, Asus, Lenovo, Acer
Online payment availability
Online payment is a must for all ecommerce websites and SLOT know this that is why they have several ways of doing payment, they include:
Pay on Delivery: With Pay on Delivery, when your order arrives at your doorstep, you can physically review it and then pay cash, though, you’re expected to have the exact amount for payment.
Bank Transfer: After placing your order, you will be required to either make a direct deposit or a bank transfer to SLOT’s account numbers
Pay Online (the real thing): Pay for your products online using any Naira ATM Card (Mastercard, Verve, Visa) they only accept Nigerian Naira and local credit cards including VISA and MasterCard.
Delivery is 24Hrs within Lagos, Abuja and Port Harcourt. They also
charge, Online Transaction fee of 1.5% per transaction.
Physical shops to buy directlySLOT Nigeria presently has a total of 61 branches scartered all over the major cities in the country, with more than half of them (33) in Lagos alone; remember, Lagos is the commercial capital of Nigeria. They have the list of all their branches on their website
Customer care.
This area is where SLOT Nigeria excels; they care a lot about their customers with, they give insurance for phone screen, they have programs that allow customer to pay in 3months f 6months for buying their product; they have a dedicated online chart attendants, after sales service, corporate sales service etc.
SLOT is sure one of the largest ecommerce stores on Nigeria, you may want to try them out. This is our review of SLOT.ng, please watch out for our next review on ecommerce sites in Nigeria.
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