This is the second part of a continued review of Road
Transportation Companies in Africa. The first part reviewed ABC
Transport and this part of the review will be about God
Is Good Motors (GIGM).
Like we have said in the first review, road transportation in West Africa is
very important, the major reason for this is the fact that just one passport is
required to travel in all west African countries: the ECOWAS passport; if you
have this Passport you don’t have to travel by air, you may go wherever you
want in West Africa by road. A lot of people are beginning to take advantage of
this opportunity; hence, the need for effective road transportation companies.
In this series we’ll be review major road transportation
companies in Nigeria and West Africa; we’ll try to review how they perform
using the criteria below:
Management, Customer Care, Technology, Terminals, Booking
Fares
This part one of the article observes God is Good Motors,
let us see how they perform using the above listed criteria
Management
According to their website, God is Good Motors (GIGM) is a
member of the GIG Group and prides itself as the most technologically driven
road transport company in Nigeria.
The Headquartered of the transportation company is in Benin-City
Edo state, and they have been in operation since 1998. Over the years, we have
improved tremendously from what they were to what they are now.
A landmark for GIGM was their change of name from God is Good
Motors to GIGM and the commissioning of a Modern Bus terminal at Jibowu Lagos
state, Nigeria.
GIGM.com operates in over 10 states in Nigeria cutting across
five of the six geo political zones of the country. It is not known if they
operate outside of Nigeria.
Customer Care:
God is Good Motors offer Priority Services, they have a
dedicated line for complaints and customer care, customer can also reach them
by mail.
Technology
GIGM are doing very well when it comes to technology, they
have a mobile app through which one can book online. The steps for God
is Good Motors Online Booking are quite simple, just follow the instruction
on the app and you are done. Another technological advantage GIGM has is their website;
you can easily book for Buses, you can check your fare and pay fees; you can do
most of the things you would be going to their park to do on their website. Speed
limiter: They have installed speed limiting devices on all their buses thereby
reducing crashes; they also have a way of tracking their buses to know their
exact location.
Terminals and fares:
They have their terminals in almost all cities in Nigeria. GIGM
fares are among the most competitive in the industry, just choose your
destination and you’ll see the price right beside the route.
This is our review of GIGM, if you’re traveling within Nigeria,
you may want to consider going with God is Good Motors. This first part of this
series reviewed abc transport, please check it out.