5 Common Challenges And Solution Of Airtel Internet Data

Airtel is one of the leading internet service providers in Africa and operates with huge customer base in countries like Nigeria, Ghana, South-Africa, Malawi etc. If you are one the people who use Airtel to access the internet, bellow are some of the challenges you may have had:

1. Problem sharing data on Airtel: Most people who use Airtel for internet have a problem on how to share data on Airtel; one may think this should not be a problem, but when you think of the fact that more than 10% of the people who use Airtel to access the internet are always searching for ways t share their data with their loved ones, then you’ll know how serious the problem is.

Solution to the problem: You can now share one data plan with family and friends across phones, tabs and laptops. smartSHARE is designed to allow you share data in two ways:

Me 2 U -  Sharing from an already purchased bundle. "giving out" or "sharing" from an already purchased data bundle from an "owner customer" to other customers. In this case, the given out bundle will reside in the other customer's wallet. Only one customer can be Me2U'd at a time.

Gifting: Buying a data bundle plan from the "owner customer" to another customer; data bundles in this category includes all the bundles listed on Airtel's list of bundle plans and Android bundles. Easy with the new SmartSHARE Service, just dial *141# to start!

2. Problem subscribing to Airtel Night Plan: A lot of Airtel internet subscribers also want to benefit from the cheap night plan offered by Airtel but find that difficult to do; again more than 10% of those who use Airtel for Internet are always looking for ways to use Airtel Night Plan but can’t figure it out.

Solution: Airtel has a plan called SmartTrybe, they defines the SmartTrybe as an exclusive offer to their subscribers. This means you have to migrate to the Trybe before you access the exclusive offers. Dial *312# then select 1 to“ migrate” to the SmartTrybe!. What you get: N50 @ 1.5GB to N25 @ 500MB.   N50 @ 1.5GB to N200 @ 1.5GB

3. Problem checking their Airtel data balance: When you subscribe to a data plan, you should be able to know what you have left and when it will expire, a lot of people using this service are having problem with Airtel data balance check even though it’s very easy to check

Solution: If you want to check your Airtel data balance, simply dial *140#, you’ll see both the data left on your device and the expiry date through SMS.

4. Problem finding the right plan; Another major problem people face is how to find the right airtel data pack for them, we all know there are different Airtel data offer, but you need to know all of them so that you can choose the appropriate one for yourself because there might be a cheaper one than the one you already know, it’s always good to use your money judiciously.

Solution: Bellow are the best Airtel data offer for all devices, Android, PC, SmartTV, etc:

PLANS	N50	20MB	1 Day	*141*50#	Low cost data plans designed for all your internet needs.
	N100	75MB	1 Day	*141*100#
	N200	200MB	3 Days	*141*200#
	N300	300MB	7 Days	*141*300#
	N500	750MB	14 Days	*141*500#
N1,000	1.5GB		30 Days	*141*1000#	*Night Data is usable 1AM - 7AM Daily
N1,500	3.5GB (2.5GB+*1GB Night)		30 Days	*141*1500#	*Night Data is usable 1AM - 7AM Daily
N2,000	3.5GB		30 Days	*141*2000#
N2,500	5.5GB (4.5GB +  *1GB Night)		30 Days	*141*2500#	*Night Data is usable 1AM - 7AM Daily
N3,000	6.5GB (5.5GB + *1GB Night)		30 Days	*141*3000#	*Night Data is usable 1AM - 7AM Daily
N4,000	9.5GB (7.5GB + *2GB Night)		30 Days	*141*4000#	*Night Data is usable 1AM - 7AM Daily.

5. Problem encountered trying to use free data: Don’t be surprised some people especially students are always trying to use Airtel data for free, well, since they are Airtel subscribers and there is actually free data from Airtel to be used, then, they should be successful if they know there ways. Though, some have complained of not been able to use Airtel free data but we have a solution here.

Solution:  Want to use Airtel data for free? below is all the free data legitimately available to be used for FREE on Airtel:

Free Surf: Airtel gives you 160MB Free every month just for being a subscriber on the Airtel Network, the free 160MB is valid for 30 days.
How to subscribe to Airtel Free Megabyte: Dial *400# (Please take note that the browsing rate starts from 1kobo per KB. Billing starts from N1/MB and up to 20Kobo/MB.)

Airtel Free 1GB Weekend Data: This Airtel 1GB data weekend plan only works only during weekend (Saturdays and Sundays). While on Saturday, it starts from 12am to Sunday 11:59 minutes. How to subscribe to Airtel FREE 1GB weekend data: Dial *475# twice to activate 1GB data for free, activating this plan should not disturb your already subscribed data bundle. (TRY IT IF IT WORKS FOR YOU)

What you should know about MTN Nigeria

MTN Nigeria is part of the MTN Group and one of Africa’s leading cellular telecommunication companies. MTN Group Limited, formerly M-Cell is a South Africa-based multinational mobile company which operates in many African, European and Asian countries. The headquarters is in Johannesburg, South Africa. MTN operates in over twenty countries of the world but one-third of its revenue come from Nigeria where it holds about 35% market share.

MTN became operational in Nigeria in the year 2001 and which happens to be the very first telecommunication company to start operation in Nigeria. The full services began in Lagos, Abuja, and Port-Harcourt before moving to the other 33 states of the country. MTN Nigeria network has covered everywhere in the country including the remote areas too.

MTN Nigeria paid a whooping amount of 285m dollars for its operational license before starting operation in 2001. Based on reports, the telecommunication company has invested up to 2 trillion dollars in Nigeria.

The continued patronage of customers have enabled the telecommunications company grow and develop into Nigeria’s leading communication provider serving over 52 million subscribers with good network that reaches everywhere which makes the company  Nigeria’s premier provider of connectivity, communication and solutions. One of the main reason Nigerians use MTN service is the MTN Data. Its one of the best in terms of coverage, though MTN Data Bundles are relatively pricey, they are still affordable. Visit their website for detailed instruction on how to buy MTN Data
The company commissioned its 3400 digital microwave transmission which is the “Y’elloBahn in 2003. It happens to be the most extensive digital microwave transmission infrastructure in Africa which gave the network a better boost.

MTN Nigeria was fined in 2015 by the federal government of Nigeria through the Nigerian Communications Commission (NCC) for not meeting the deadline set up by the Mobile network operators for disconnection of improper registration of SIMs. MTN Nigeria was fined 5.2 billion dollars according to the constitution. The compliance audit carried out by the NCC on network revealed unregistered 5.2 million customers lines were not deactivated as instructed. It led to the NCC fining MTN Nigeria with the sum of 1000 dollars for each unregistered SIM which amounted to 5.2 billion dollars.

The chief executive officer, head of Nigeria operations and head of cooperate affairs had to resign due to the fine by the NCC but were later replaced with Phuthuma Nhleko, Ferdi Moolman and Amina Oyegbola as the new CEO, Head of corporate affairs and Regulations respectively. The new management later worked on bringing down the burden of the liabilities which brought about the reduction of the fine to 3.2 billion dollars.

MTN Nigeria established a foundation called the MTN Foundation. The foundation is the corporate social responsibility vehicle of the communication company. According to the foundation, MTN currently has 341 project sites across the country. It was also reported that a South African Holding company, Shanduka Group acquired a minority stake in MTN Group’s Nigeria business for $335 million in 2012.